Reservations may only be cancelled by written notice sent by e-mail or certified mail to Tours Turkey. If such written notice is received before arrival date / travel start date, Tours Turkey will accept such cancellation in these conditions :

For any reason of cancellation 25 % non-refund from total amount:
-30 to 15 days prior arrival, 25% non-refund from total amount
-15 days to 7 days arrival, 50% non-refund from total amount (The amount will be charged from your credit card)
-Less than 7 days or no-show , no refund is provided (The total amount will be charged from your credit card)