Terms of Use

LEGAL TERMS

TOURSTURKEY.COM accepts bookings subject to the following Booking Conditions. A ‘Client’ is all persons named on the booking form intending to travel with TOURSTURKEY.COM. A Product’ is any service sold by TOURSTURKEY.COM All Client will be deemed to have read,understood and accepted all Booking Conditions.To confirm a booking TOURSTURKEY.COM  requires that the agent has taken full payment of all monies due. A contract between the Client and TOURSTURKEY.COM comes into existence when TOURSTURKEY.COM has confirmed the booking in writing and issued a confirmation. The person signing the booking form (that incorporates these terms and conditions)  warrants  that she/he has full authority to do so on behalf of all persons whose names appear  thereon, and confirms  that all such persons are fully  aware of and understand  these  terms and conditions. The said contract, including all matters rising from it , is subject to Turkish Law and the exclusive jurisdiction of the Turkish Courts. No employees or representatives of  TOURSTURKEY.COM has any right to alter,  vary or waive any of these terms and conditions, not to undertake any  liability whatsoever on behalf of TOURSTURKEY.COM, unless such be in writing and signed by the Director of TOURSTURKEY.COM .  TOURSTURKEY.COM reserves the right to decline any booking at their discretion without further explanation.

INFORMATION AND  PRICING POLICY: Before a booking is confirmed, TOURSTURKEY.COM reserves the right to amend brochure  prices due to any circumstances outside the control of  TOURSTURKEY.COM  such as but not limited to changes relating to governmental action, increases in transportation costs (including schedule airfares and the cost of fuel)  changes in any dues, taxes or  fees chargeable for services (including landing taxes or embarkation / disembarkation fees at airports ), increases in admission fees. Bank transfers are accepted as the full amount payable as published. TOURSTURKEY.COM reserves the right to change any of the facilities and services described in its publications and to substitute alternative arrangements of comparable monetary value without  compensation and accepts no liability for loss of enjoyment resulting from any change.

VISAS AND DOCUMENTATION: Each traveler must have a valid passport with at least 6 months minimum remaining on validity. The traveler is responsible for obtaining information about entry requirements and the necessary visas to enter the countries to which they are travelling.

TIP  & TAXES: Tips to guides, drivers, hotel staff etc  are not included in package costs and are at your own discretion. Additional taxes, security charges or any other fees collected by governments, airports, airlines and other entities are not included unless specifically listed as included features.

If a refund is payable by TOURSTURKEY.COM to the Client , the refund amount will be calculated according to the conditions set out under Cancellation Section and with consideration of evidence of exceptional circumstances. TOURSTURKEY.COM will not pay fees charged to the Client by the Client’s bank for processing the credited amount.

MINIMUM  NUMBER  PRODUCTS: Minimum Number Products are all Products that are not listed as Guaranteed Departure Products. If there are not enough Clients booked on a Minimum Number Product that is cancelled for that reason, TOURSTURKEY.COM will inform the Client or Client’s Agent. In such a case the Client is given the free of charge option of changing to an alternative date or Product of comparable value or upgrading to another tour or a refund of all monies paid. In this case, TOURSTURKEY.COM will use their best endeavors to find a suitable alternative.

GULLET CRUISES: The departure date of a gulet cruise may not be changed within 72 hours of departure. In such a case the Client is given the free of charge option of changing to an alternative date or Product of comparable value or upgrading to another tour or a refund of all monies paid.

RESPONSIBILITIES AND  LIABILITY: The responsibility of  TOURSTURKEY.COM and/or its agents is limited. TOURSTURKEY.COM and its agents act only as agents for passenger in regards to travel whether by air, railroad, motor coach or any other conveyance and assumes no defect, through the acts or defaults of any company or person engaged  in conveying members or in carrying out the arrangements of the tour, or as a direct or indirect result of acts of God , dangers incident  in the sea, or air, fire, breakdown in machinery or equipment, acts of governments or other authorities, de jure or de facto wars, whether declared or not, hostilities, civil disturbances, strikes, riots, theft, pilferage, epidemics, quarantines, medical or customs regulations or from any other causes.

NOT INCLUDED IN RATES: The following is a list of some major items not included in the rates: room service charges, items not on portions of menus reserved for TOURSTURKEY.COM passengers, laundry, beverages , alcoholic and otherwise, items of a personal nature, airport departure taxes and any other items not specifically listing in the package rate includes section.

PAYMENT SCHEDULE: We kindly require a deposit payment at time of booking to secure your reservations. The deposit payment is 30% of the total amount. The remaining 70% of the total amount is to be paid when you pick up your vouchers and tickets.

TOURSTURKEY.COM can accept no responsibilities for loss or additional expenses to travelers due to delay or changes in schedule.  Tour services included but not limited to guide services,  hotel accommodations, meals and other services are furnished by third parties who are independent and do not act for or on behalf of  TOURSTURKEY.COM and with whom TOURSTURKEY.COM has no relationship as joint venture or otherwise. Therefore TOURSTURKEY.COM shall not be  liable or responsible in any way whatsoever for inconvenience, loss, damage or injury arising out of or in connection with such tour services, whether same shall be the result of changes in hotel accommodations, food, baggage handling, tour guiding or any other matter related thereto.  All such losses or expenses will have to be borne by the traveler.  Each passenger waives any claim against TOURSTURKEY.COM for any delay,  inconvenience or damage, loss of property or baggage or injury to or death of persons due to the acts or omissions of said third parties.  Any airline/ transportation company concerned is not to be held responsible for any act, omission or event during the time passengers are not aboard their aircraft or conveyances.

Any deposit received by TOURSTURKEY.COM towards a confirmed travel package or travel service constitutes full knowledge and acceptance of all terms and conditions. Each person making reservations for or participating in tours and agrees to all terms, conditions and limitations set  forth herein.

TOURSTURKEY.COM further reserves the right at any time to change any part of the itinerary, or the carrier, or the aircraft/ mode of transport utilized, or hotel accommodations utilized, or any other service due to circumstances beyond their control.

CANCELLATION POLICY : 
Reservations may only be cancelled by written notice sent by e-mail to TOURSTURKEY.COM. If such written notice is received before arrival date / travel start date, ToursTurkey.com will accept such cancellation in these conditions :

For any reason of cancellation, the 25 % deposit is non-refundable.
15 days to 7 days arrival, 50% non-refund from total amount
Less than 7 days or no-show , no refund is provided. (The total amount will be charged from your credit card)